Unilever Professional (India), a subsidiary of Unilever, specializes in providing professional-grade products for the Indian hospitality, healthcare, and foodservice industries. They offer a diverse range of cleaning agents, personal care items, and food ingredients. To strengthen their online presence and sales channels, the company embarked on a product design initiative to enhance their eCommerce store.
My Role
As the lead designer at Unilever Professional India, I was responsible for overseeing the entire process of enhancing our eCommerce store. This involved conducting a thorough discovery phase, conducting user research to better understand our target audience, defining the requirements of the project, designing the solution, conducting rigorous testing, and providing continuous support through the launch phase.
